We are a world community of HP enthusiasts dedicated to supporting HP technology.Ĭlick Thumbs Up on a post to say Thank You!Īnswered? Click post " Accept as Solution"to help others find it. Thank you for participating in the HP Community Forum. Download HP Print and Scan Doctor (formerly HP Scan Diagnostic Utility) 5.7.1.014 - This utility was created for HP printer users who need to urgently fix a number of issues their machine might be. Regardless of all else, you should be able to complete the download. Regardless, the download itself (when downloaded from the printer diagnostics website) should work. I have no way to test this - I am not any longer running Windows 7 on any of our machines. The version of Windows you are running may influence which version of the Doctor package downloads, though I am not aware that Windows 7 uses a different Doctor program than the one used in Windows 10.
Save the installation file to your computer > Double-Click on the file to extract and run the program. I tested (downloaded the most recent version of the Doctor) on and the version in the downloaded package (at this writing) is 5.0.4 (and not 5.2.x).Īnswer "yes" to the question about whether your printer is having issues to invoke the download action. The software not only picked up the 4500 but also a PSC 2200 which I used to have BUT has been disposed of. Had some issues with scanning and decided to run HPPSdr.exe to try and resolve the problems.
0 kommentar(er)
